It's was okay, not as nice as others we've stayed. The customer service could be improved. We stayed over Labor Day weekend , flew into town for a wedding.
Nice Embassy Suites. Rooms are well laid out and comfortable though baths could be larger. Beds are very nice. Nice lake views. Enjoyable evening receptions. Omaha Steak House on site is good and has full bar. Morning free breakfasts are very good and efficiently organized. made to order omelets are great. Lots of meeting rooms so often busy with groups.
I've been coming here for years. The location being close to a lake with a boardwalk and shopping is a bonus. The rooms are due to be refreshed. The breakfast with freshly cooked to order omelette can't be beat.
Then when we called for late check out, as a perk for being a Hilton honors member, the lady said they couldn't do it. Then we asked to speak to the manager, and she said, "oh actually we can let you stay an extra hour."
There website clearly states breakfast goes till 1030 on weekends and holidays. We went down at 10 and it was closed and locked. When we asked front desk if today was a holiday, the states, "yes, it's labor day." I showed them their website that gives hours and perks, they said, oh today isn't considered a holiday. They were actually rude and wanted to argue instead of acknowledging the issue and referring us to a local establishment.
Had to stay here for two nights when we had no power. You can bring pets here. Has a restaurant , convenience store, small business center. Rooms are a little worn but decent enough. Good rates.
I LOVE staying at this hotel. Every time I've been the staff has been beyond amazing, the rooms have been pristinely cleaned, and the breakfast has been delicious. The location is perfect for me and I would recommend staying for any business or recreational purposes.
Embassy Suites By Hilton Orlando North is a US Lodging based in Altamonte Springs, Florida. Embassy Suites By Hilton Orlando North is located at 225 Shorecrest Dr, Altamonte Springs, FL 32701, USA.
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