Bought our engagement and wedding rings from this location. When taking them in for their routine inspection I informed the sales associate that one of the diamonds on my engagement ring was sticking up. I had to leave it for a couple of days to be fixed. Went to pick up the ring and nothing had changed, when I pointed it out to the sales associate she said "oh hang on a minute", took the ring in the back and came out with an extended piece of white gold covering some of the diamond to hold it in place. That was how they "fixed it". The next time I took my rings for inspection I again had to leave my engagement ring because the under carriage had a split in it. Again after a few days I go to pick up the ring and they never fixed anything. Instead of waiting I just took it home as it was. I now just took the ring again to be inspected this last week and asked that they fix the spit in the ring that wasn't done the last time I was there. When I went to pick up my ring IT STILL WASNT FIXED. Left the ring again and was promised someone would call me when it was ready and that it would be done the same day. Two days have now gone by and when I call I am told the ring will be ready at 2pm. I stated again can someone please call me. The associate promises to call. At 3pm I had to call to see if it was done. This is the WORST service!!!!
We went to this Jared’s location because we were going to several different jewelers to look at engagement rings, as my boyfriend wanted to get some ideas about what I want. I honestly didn’t have a very narrow idea of what exactly I wanted. When we arrived, one of the managers came right over and helped us out. It turned out she was the sales associate who had also sold him a pair of Levian Opal earrings for me last Christmas and she remembered him. She was not a bit pushy and was so helpful. We learned a lot and felt like we got to see everything, not just the most expensive items as I felt had been the case in some other stores. I felt like as we spent more time with her she learned more about us as a couple and what I liked and I ended up falling in love with two rings that are absolutely stunning. The rest is up to him!
Move to Florida from Virginia. Visited this store to have jewelry inspected and discovered service like we had never experienced. All associates were knowledgeable and friendly. Hemma assisted us and worked for over an hour.
Her professionalism was very appreciated.
Jared Altamonte Springs can NOT be trusted. I took two items in for inspection yesterday and was told my engagement ring needed $700 worth of repairs. I took it to another jeweler for a second opinion and they told me it absolutely did NOT need all the work that Jared told me it did and they fixed it for $42. My husband took another item in to have a diamond replaced and Jared quoted twice what a am able to purchase at the other jeweler.
I absolutely love this Jared's! I have been buying jewelry through Sterlling for years, and this was by far my best experience. Tiffany is very knowledgeable, professional and ready to assist in any way possible. She made us feel comfortable and explained everything in detail, not to mention her awesome laugh. The Manager Chanel is beyond reproach! I am looking forward to the next experience. Thank you!
Jared The Galleria Of Jewelry is a US Jewelry Store based in Altamonte Springs, Florida. Jared The Galleria Of Jewelry is located at 229 E Altamonte Dr Suite 1100, Altamonte Springs, FL 32701, USA.
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