I really love this Avis location. We have rented cars here for the past year every time we take a road trip and the customer service is very good. They always try to get us a good deal, and usually will upgrade us since we have AARP. I have had more trouble with the call center of Avis than I have EVER had with the actual location. The gentleman at this location is very nice and helpful. I highly recommend this location. :)
The worst experience I've ever had with a car rental first he wasn't even there when I went to go rent a car the sign said we'll be back and 20 minutes a hour later finally came back want to go drop off the car and guess what wasn't there again so I had to wait 45 minutes then tried to say I had a scratch on the car was trying to get more money off of me luckily I had the insurance plan saying theI would not recommend anyone to come here if I could I'd give it a 0 stars and tear the place down
One of the worst experience I ever had at a car rental place this guy said he was the manager and the owner. He was very judgmental. I felt the way he was talking to me was disrespectful, he assumed I wouldn't be able to pay for it by judging me for what ever reason my skin, this is not a good place of business to spend your money. advise you go other place
Friendly staff. Lady on the phone was looking for more discounts than just my employees discount. Saved us money by letting me pay over the phone instead of at pick up. Car was amazing to drive, clean.
This was the worst experience I've ever had renting a car. Carlos Castillo was the most disrespectful business person I've ever encountered! He is a contractor and doesn't even work for Avis! Please call Enterprise if you need to rent a car. Oh, by the way when you call Customer Service on the Avis Web Site no one answers the phone. The 24-hour customer service number on the door of the store is Carlos' number!
Avis Car Rental is a US Car Rental based in Altamonte Springs, Florida. Avis Car Rental is located at 451 E Altamonte Dr, Altamonte Springs, FL 32701, USA.
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