I kept going there because of the P.A.'s they've had over the years. I never liked Dr. Krupitsky. I've only seen him twice in 15 years. My favorite was Lindsey Wolfe. She is very much missed by me.
I've NEVER seen a doctor here. My previous PCP closed her office, and dropped off all her patients record at this facility. It's over 3 months, they WILL NOT send my records to my NEW PCP. I was told ,YOU NEED TO PAY BEFORE YOU GET YOUR RECORDS. It's over 3 months and several request from me and my doctor. They will NOT be courteous enough to send my 20+yrs records to my new PCP. IMO, this is bad practice, they're only out for money, and the STAFF. Smh...needs retraining. How can a Dr I NEVER SEEN OWN my records? I explained I can't get my treatment without my records. Again, PAYMENT was bought up. And they are in my NETWORK, so. It's sad that they, IMO, are desperate to hold not only mine and my family's records, how ABOUT THE ELDERLY and sickly, FOR MONEY. I'm happy those who have great service, but, try going to see another doctor, you will have to PAY.
My husband has gone to this practice for years now and feels that his health is well taken care of and that the doctors and staff are all very professional. I have been going there for just one year but am pleased with the friendliness and efficiency of the staff. I like that Dr. Christensen takes as much time as needed to listen to you and also that she sends a summary of your visit right away to your patient portal. Appointments were easy to schedule and when sick, got in within a day's notice. I have not waited in the office for more than 15 minutes.
This office is suspected of violating Federal HIPAA regulations by not providing patient records in a timely manner and charging exorbitant fees for records release. Multiple complaints have been filed with OCR.
The new Dr. acts like she was born with no emotion. She never ask you personal questions about your health or get to know you. I'm the patient. I deserve their undivided attention when it's my time. I'm researching new doctors now.
I've been going here for almost 3 years now. The staff had always been great ,never had a problem with any of them. The new M.D. is wonderful I love her. She's always friendly and very informative when I go.
Altamonte Family Practice is a US Doctor based in Altamonte Springs, Florida. Altamonte Family Practice is located at 249 Maitland Ave # 1000, Altamonte Springs, FL 32701, USA.
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